Transport
Transport
As a school we do not have any control over students’ transportation to and from school. This is all overseen and managed by Hampshire County Council.
There are strict eligibility criteria which can be reviewed here:
Free school transport explained: From who’s eligible to how it works – The Education Hub
Corporate decision report template
To make an application for transport you can follow the link here – Apply for school transport | Education and learning | Hampshire County Council
2025 Deadline:
| Application type | Applications open | Deadline 11.59pm on |
| Primary/Junior SEND (all schools) | Open now | 30 June |
If you have any queries regarding:
- Applying for school transport
- Updating contact details for drivers/escorts
- Moving home when transport is already in place
- Updates on transport cancellations
- Complaints about any transport related issues
Please use their enquiry form linked here – Hampshire County Council – All Forms Start Page
Post 16
If your child is in Year 11 moving on to further education and you think they are eligible, you will need to complete a Post-16 Transport application for them. You can find this via the link below:
2025 Deadline for Post-16
Post-16 Discretionary (SEND only) applications are open now. The deadline for applications is 30 June.
A letter from The School Transport Service
Contacting School Transport
In Summer 2024, the School Transport service introduced a new online enquiry form to our website. This has allowed us to request the right information up front to enable us to help you faster. It has also allowed us to improve the way we prioritise and respond to enquiries.
Following the success of this approach to managing enquiries, the School Transport service will be moving to an online-only process for receiving enquiries from 26 May 2025.
Our phonelines will be dedicated to emergency calls only, ensuring we can continue to respond to emergencies quickly, while also freeing up staff to provide the most rapid response to online enquiries, which are prioritised in a fair and consistent way.
Please be aware that calls or emails about School Transport received by other Hampshire County Council services will be redirected to the online enquiry form to ensure that all enquiries are logged and prioritised in a fair and consistent way.
School Transport webpages
We continuously update our website with the latest information about the service, including the application process, eligibility criteria and the school travel options available to you. We have looked at the most commonly asked questions – both over the phone and via our online enquiry form – which means that you can find the answers to many of your questions without needing to submit an online enquiry.
In preparation for these changes, we have been reviewing our existing webpages. Our homepage has been updated with new links, and we have improved the layout and content of many of our pages which will help you to find the information you need faster and more easily.
Online enquiry form
If you do need to ask a question or raise an issue about something that is not covered on our web pages, you can contact the service via the online enquiry form. The form helps us to prioritise and allocate queries efficiently, and to respond to you as quickly as possible.
Contacting the School Transport Service in an emergency
The School Transport service will continue to maintain an emergency phoneline which can be used to report accidents or immediate safeguarding concerns. You will be able to reach the emergency phoneline by calling 01962 846924. This phoneline is only to be used in an emergency – for calls about anything else, you will be redirected to the online enquiry form.
You can report an emergency or immediate safeguarding concern from the School Transport homepage.
How the changes could affect you
Many of our enquiries are now received through our online enquiry form. If you already contact us in this way, you will not see any changes to the way you interact with us. We are confident that updates to our website will make it quicker and easier to find the information you need.
If you currently contact us by telephone, you may find the answers to your enquiry on our website. Otherwise, you will need to use the online enquiry form to contact us in the future.
Kind regards,
The School Transport Service
